“Simon has been fantastic on both the occasions that he came out to look at my iMac. He goes above and beyond to help. I was having ongoing problems with backup for months which he resolved. In fact, he spoke to the customer service dept for BlueSound (in the US) to help us get our music hardware ‘talking’ to the iMac. Very patient, knowledgeable and thorough. I would highly recommend Simon. Huge thanks to IT@Home4U”.