“Simon has been a godsend. He responds very quickly to enquiries and has made several home visits to us at short notice. He has provided solutions to a whole range of our computer problems with efficiency and professionalism. Quite apart from his expertise, his great strength is his patient and courteous approach to clients. He has never patronized us, swamped us with geeky jargon or made us feel that our questions were idiotic. He has also spent time giving some very valuable tuition on various ways of making the most of what a Mac can do. I could not recommend him more highly.”
“Simon has been to sort us out three times now. He is such a pleasant person and quickly gets our problems solved and explains things in a very clear way so that I am learning new ways and shortcuts which I would never have found out. It is reassuring to know that if we get a problem Simon is there.”
“Simon is everything you want in support – capable, committed and personable. In our case he helped us decide on the right solution and then delivered exactly as promised exactly when promised. He went above and beyond to guarantee everything was just right and took the right amount of time to assure the end-user was satisfied and confident. I don’t usually make recommendations, however, I have no compunction in absolutely recommending Simon not just for his IT expertise but his ability to support people. I will definitely be calling upon his services again. He is our Apple Man.”
“We found Simon when a MAC system update left us without a functioning computer or internet connection. Suffice to say tensions were high but Simon turned the whole situation around. Speedy and efficient in replying and setting up an urgent visit, he had a calm and professional approach from start to finish. He worked through various issues and beyond fixing the initial problems identified things we could alter (most of them at no cost) which has made our IT systems much more efficient and productive. Needless to say he has returned a couple of times since the initial visit to help with other challenges and he is now our absolute go-to expert for all things IT. A huge relief to have this friendly, professional support as a small business owner. Thank you Simon!”
“My iMac hadn’t been working properly for such a long time that I was minded to get rid of it before deciding to “give it one more try”. I contacted Simon whom responded promptly. He sorted out my network, ensured Time Machine was working properly so all my files were backed up, re-installed the OS and recommended a memory upgrade. My system is now working better than when I first bought it! Simon is personable, professional and I will forget more than I will ever know; I’m happy to recommend him!”
“I have used Simon (IT@Home4U) on two occasions and he responded quickly and efficiently to my call for assistance and resolved the problems I was experiencing with my iMac. I found him very professional in his approach; friendly and and very patient in dealing with customers less knowledgeable in IT matters. Whilst fixing my Mac he also helped me with setting up my e-mail system on my iPhone 6 and gave me invaluable advice on the importance of backing up data and storage devices for my mac desktop. Simon was also able to cure a rare problem caused by an Apple update! If you have a problem with Apple devices I would recommend Simon without hesitation; he is knowledgeable with a good sense of humour and very approachable.”
“Excellent service! Sorted and explained several problems for me. It is great to know I have Simon’s expertise to call on if and when needed. Highly recommend IT@HOME4U.”
“Following a recommendation we have now used Simon three times for issues with both hardware and software. Available at short notice and providing a very efficient service we would thoroughly encourage everyone to use IT@home4U for any Mac related problems.”
“Simon was able to visit very soon after my call. He worked efficiently and quickly to help diagnose why my mac was running ultra-slow and was able to suggest ways in which I could help it perform better. When I ordered extra ram it was ready really quickly and he was able to just pop over and fit in in the space of half an hour. Excellent and knowledgeable service”.
“We found Simon on an internet search and we have never looked back. He set up 2 new iMac’s for us, changing over from Windows PC’s, together with a home network system. He will always find a solution to any problem. He explains everything in a language that we can understand. He responds to follow up requests very promptly and his online help service is excellent. I would thoroughly recommend him”.