“This has been our first time we have contacted Simon who was recommended by our son who used Simon a couple of times before. Just like our son we have also found Simon knowledgeable and excellent in dealing with macOS computer problems”. Apple Mac Support Guildford Surrey – July 2022
“Simon is so clever when it comes to Apple computers I can’t recommend him highly enough. Sorted my printer that would not connect to my Apple computer and on another occasion helped me with sending a very large PDF. I have him on speed dial.” – July 2019
“I have been using Simon on and off for the last few years, he is just amazing. He is incredibly calm and polite and provides sensible solutions. He has helped me install Parallels on to my Mac together with Windows 10. He has helped to migrate data from a very old MacBook Pro to a new 2019 model. More recently he helped upgrade a 2019 iMac to 16GB Ram with a new SSD hard drive. It is honestly like a new machine.
I cannot recommend Simon enough, he is superb. If you leave a message he definitely will call you back and his pricing is very transparent and fair.” – SSD & RAM Upgrade August 2019
“Simon came to assess my very battered 2012 MacbookPro. I thought it was on its last legs and my son recommended I get an expensive new one. It seemed sensible to get a second opinion. Simon looked carefully through the various glitches and put some of them right but he acknowledged that a new Macbook would be a good solution given the dead USB ports and the sticky keyboard and problems with charging and backing up. With two advisors giving me the same advice I am about to order a new one. Simon was patient, listened carefully and then was methodical in following up the various issues. He explained everything clearly. I hope I will not need his help but if I do need Macbook support I will not hesitate to contact him.” – July 2019
“Simon is our go to Mac man. He has now assisted us on 3 occasions successfully resolving issues, setting up new accounts and installing/ upgrading software. He has always been available at relatively short notice and is professional, polite and courteous. We would not hesitate recommending his services.”
“Simon set up my new iMac for me and transferred all my old files across, something although they say should be easy, I would have struggled with myself. I like his friendly approach and I felt very confident he knew what he was doing.”
“Simon has been to sort us out three times now. He is such a pleasant person and quickly gets our problems solved and explains things in a very clear way so that I am learning new ways and shortcuts which I would never have found out. It is reassuring to know that if we get a problem Simon is there.”
“Following a recommendation we have now used Simon three times for issues with both hardware and software. Available at short notice and providing a very efficient service we would thoroughly encourage everyone to use IT@home4U for any Mac related problems.”
“Simon was able to visit very soon after my call. He worked efficiently and quickly to help diagnose why my mac was running ultra-slow and was able to suggest ways in which I could help it perform better. When I ordered extra ram it was ready really quickly and he was able to just pop over and fit in in the space of half an hour. Excellent and knowledgeable service”.
“Simon provides a prompt, courteous and knowledgeable service. My Mac runs faster now and I’ve gained some helpful tips and advice. I would definitely recommend IT@Home4U.”